Main content

    Preparing for Your Procedure or Surgery at California Pacific

    Thank you for choosing California Pacific Medical Center for your upcoming surgery.

    The steps, below, will help you preregister and prepare for your surgery.

    Step 1: Completion of the Pre-Registration Form

    You can complete your registration process online, using the links below. Completing the form should take you 10-15 minutes. You will need your insurance information.

    Please choose the California Pacific Medical Center campus location where you are going to have your surgery, and click on the "register online" link below it.

    California CampusDavies CampusPacific CampusSt. Luke's Campus
    Register online
    for surgery at the
    California Campus

    3700 California St
    (West Campus)
    3698 California St
    (East Campus)
    Register online
    for surgery at the
    Davies Campus

    Castro & Duboce Sts
    Register online
    for surgery at the
    Pacific Campus

    2333 Buchanan St
    Check in: 2351 Clay St, Floor 6

    Register online
    for surgery at the
    St. Luke's Campus
    3555 Cesar Chavez St


    Back to top

    Step 2: Telephone Conference with a Nurse

    After we receive your online registration form, a nurse will contact you to assess your health status. This interview will take approximately 30 minutes of your time. The nurse will call you at the number you provided on the online registration form (above), sometime during the week prior to your surgery.

    PLEASE NOTE: If you have not received a call from us within three days of your scheduled surgery, please call:
    Pre-Registration & Learning Center
    415-600-2500


    You may call us for any other questions you may have about the online registration process.

    Back to top

    Step 3: Arriving for Your Procedure

    Please plan to arrive in advance of your scheduled surgery time. The nurse will inform you of the time to arrive the day of surgery.

    To help you find your surgery location, please see our online maps and directions.

    Back to top

    Step 4: Returning Home

    You will receive instructions for your post-surgery home care before you leave the hospital. Be sure to follow these instructions, and consult with your physician if you have questions.


    Back to top

    Privacy & Financial Assistance

    California Pacific Medical Center assures protection of your personal health information. Our website securely transfers your information to our data systems. You may read about our Privacy Policy and HIPAA requirements.

    California Pacific Medical Center is a not-for-profit organization, and we recognize that medical bills are sometimes unexpected and can be unaffordable. Because of this, California Pacific has a financial assistance program also known as Charity Care. This program is designed to help patients who have no insurance or limited insurance with their bills. Financial assistance is based on income, assets and other factors. Confidentiality of information and individual dignity will be maintained for all that seek this service.

    For specific information on our financial assistance program, please call our Patient Account Resolution Unit at 415-600-7208 or e-mail us at CPMCPFSBILL@sutterhealth.org for an information packet and application. Please be aware that we frequently approve financial assistance prior to providing services as well as after services are rendered.

    For information about our financial services, see Patient Financial Services

    Back to top