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    Frequently Asked Questions for the Dental School


    Q: How does online access work?

    Answer:
    On the Pacific's San Francisco Campus: There is direct access to many, but not all, of the Library's online journals. If you are having problems getting to an online article you may contact the Library at 600-3240 or cpmclib@sutterhealth.org. Library staff will email you the requested articles.

    Not on the San Francisco Campus: Home or Off-campus Access is possible for many online dental journals. If you need an Off-campus id/password, contact the Library.

    University of the Pacific Stockton Campus: eJournals and Databases are listed at the website for the University Library. Remote access via PacificNet id/password is available to faculty. Use the University of the Pacific Library PubMed link to access articles from that collection.

    At The Library: When you visit the Health Sciences Library building at 2395 Sacramento access is seamless and direct for most online materials. Ask the staff if you need assistance.
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    Q: How do I get to the full text of an article?

    Answer: Use the Library's specially coded PubMed link. After you have found your article, select "Abstract" from the Display Settings pull down menu and you will see links to full text articles. Click on the CPMC/UOP Online Full Text icon to obtain the printable online full text articles purchased and made available to you from our various vendors (ex. Ovid, Ebsco, Science Direct). If you use a publisher icon you will probably be prompted to pay for the article.

    You could also go to the Our Journals database and get direct access to the journal site.
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    Q: How do I find a specific journal article?

    Answer: Be sure to start from the Library's PubMed link so that you will see the CPMC/UOP Online Full Text icon for resources provided by our various vendors. You will find the Library's specially coded PubMed link throughout this FAQ and on the website's sidebar.

    Once you are in PubMed, type the exact title in the search box. As an alternative, you can click on "Single Citation Matcher" under PubMed Tools on the homepage. Put in as much information as you know (author, volume, page, etc.) and click the "Go" button.

    From the results page, click on the title and the screen will expand to show you additional information including a "CPMC/UOP Online Full Text" icon if the Library has an online subscription to the title. Clicking on the icon should take you to the full text article online.

    If you are having problems getting to an online article we can email you an electronic copy. We can also scan and email Library journal articles that are not available electronically. Additionally, we can obtain a copy of an article from another library if we do not own the journal.

    If you need assistance in accessing our resources, please contact us at 600-3240 or cpmclib@sutterhealth.org.
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    Q: How do I know if the Library subscribes to a particular journal?

    Answer: Go to Our Journals, put the name of the journal in the Keyword search box, and click the "Begin Search" button. This tool will tell you whether the Library has the journal title and if we have an online version.

    If the Library has an online version, the link will identify the title as coming from a particular vendor. If you are prompted for an id/password and you do not already have an id/pw for that vendor source, please contact the Library for assistance or to get set up for remote access at 600-3240 or cpmclib@sutterhealth.org.
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    Q: How do I find articles on a specific subject?

    Answer: If you are looking for journal articles in a specific subject, the Library recommends PubMed Medline to find references on your topic. PubMed is available anywhere, anytime without id/password and has many robust and user friendly features.

    Be sure to start from the Library's PubMed link so that you will see the CPMC/UOP Online Full Text icon for resources provided by our various vendors (ex., Ebsco, Ovid, Science Direct). You will find the Library's specially coded PubMed link throughout this FAQ and on the website's sidebar.

    If you select "Abstract" from the Display Settings pull down menu, you will see links to full text articles. If you see the "CPMC/UoP Online Full Text" icon, that indicates that the Library has the complete article online. If you have problems retrieving the full text, contact the Library at cpmclib@sutterhealth.org or 600-3240 and we'll email the article(s) to you.

    Another recommended source is Ebsco's Dentistry & Oral Sciences Source (DOSS) which covers all areas of dentistry: dental public health, endodontics, facial pain & surgery, odontology, oral & maxillofacial pathology/surgery/radiology, orthodontology, pediatric dentistry, periodontology, and prosthodontics. DOSS contains dental journals and books and white papers. The database is updated weekly on EBSCOhost.

    Ask the Reference Staff at the Library for assistance with literature searches. You can call us at 600-3240 or email cpmclib@sutterhealth.org
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    Q: What is My NCBI?

    Answer: My NCBI is a feature of PubMed that allows users to create a personal account where they can customize and save search results. Users can also sign up for periodic email updates on saved searches. PubMed has created an overview of My NCBI which will explain how to register for an account and explain all the features.
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    Q: How do I know what books & other materials are in the Library?

    Answer:
    Our Book Catalog allows you to search the Library's collection of books in General and Operative Dentistry, Orthodontics, Prosthodontics, and videos, including the "Practical Clinical Courses" series.

    Additionally we have about 35 online book titles in dentistry and oral sciences which can be accessed from Books Online.
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    Q: What services does the Library offer?

    Answer: We provide assistance with literature research, delivery of reprints, interlibrary loan of materials not owned. Reference staff can perform both individual and group orientations on the use of research tools and resources.
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    Q: Where do I find consumer oriented or drug information?

    Answer:
    If you need patient oriented information try MedlinePlus. The service provides curated consumer health information in English and Spanish. The site brings together information from the National Library of Medicine, the National Institutes of Health, other U.S. government agencies, and health-related organizations.

    Use LexiComp drug reference databases. These include links to patient handouts written in simple language, drug pictures to identify drugs, and drug interaction information. Ask the Dental School IT for your LexiComp id/password.
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    Q: How can I use copyrighted materials?

    Answer:
    Know Your Copy Rights—What You Can Do: A 2007 Brochure Aimed at Faculty and Teaching Assistants covers fair use, the advantage of linking to works instead of copying them, and special provisions for displaying or performing works in classes. A quick summary chart is also available.
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