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CPMC Named Top Hospital
by Leapfrog Group

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An Extraordinary Achievement

CPMC has been awarded top honors for patient quality and safety in 2009, making it one of just three hospitals in the U.S. to win this award from the Leapfrog Group for four years in a row.

“This is an extraordinary achievement by any standard,” says Warren Browner, MD, MPH, CEO of California Pacific Medical Center. “It’s a powerful testament to the skill and compassion of our staff in caring for our patients, and to the emphasis we place on putting our patients first in everything we do.”

We Meet the Gold Standard

According to Leapfrog’s Hospital Survey -- the gold standard for comparing hospitals’ performance on national standards of safety, quality and efficiency – CPMC met even more stringent criteria for the Top Hospital Award list this year than it did in the past. What’s more, each CPMC campus was evaluated separately, and its facilities were ranked as three of the top four hospitals in the entire state of California – a remarkable achievement.

“This year’s class of Top Hospitals not only hits the mark in areas such as medication error prevention and preventing ICU deaths, but they also use their resources wisely, providing excellent and efficient outcomes for patients,” said Leah Binder, CEO, The Leapfrog Group. “Regardless of what happens to health care reform, these hospitals are the future.”

The Leapfrog study analyzed data from more than 1200 hospitals in 41 states, ranking them on four major categories:


  • Successful implementation of computer physician order entries (shown to reduce medication errors by 85%)

  • High performance of complex and high-risk procedures (such as heart bypass surgery)

  • Meeting ICU staffing standards (shown to reduce mortality by 40% or more)

  • Scoring in the top 10 percent in the country for efficiency – incorporating quality outcomes, length of stay, readmission rates, and incidence of hospital acquired conditions and infections.

Our Focus is on Patient Safety and Quality

“When people are putting their life in your hands you have a responsibility to do everything you can to ensure you deserve that trust,” says Damian Augustyn, MD, Medical Chief of Staff at CPMC. “That’s why we constantly reassess everything we do to make sure we follow best-practices and that our staff are all focused on patient safety and quality.”


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CPMC recently unveiled new plans to bring the next generation of healthcare to San Francisco, including a leading-edge Neuroscience Institute, and two new state-of-the-art acute care facilities. Learn more at http://rebuildcpmc.org


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