I believe CPMC provides outstanding health care services to our community. Starting with Dr. Binmoeller and all the staff members on the 5th floor who assisted (Mark Anthony, Christine, Courtney, Jeannie). My heartfelt thanks for all your intense hard work in providing me with excellent care during the endoscopy ultrasound procedure. - D.M.

Very pleased with the prompt and excellent care. Dr. Binmoeller was wonderful. Thank you Dr. Binmoeller, great staff! - T.D.

I wish to thank all the nursing staff, they were so kind and helpful and Dr. Soetikno for his big friendly smile. What a wonderful way for a doctor to greet his patient. Thank you it was so reassuring. - D. G.

I was very impressed by the friendly attitude of all the personnel at the hospital. The doctor and nurses kept me informed and comfortable. My sincerest thank you to all. - J.T.

The quality of procedure by Dr. Soetikno was excellent, as are the results. So far I would recommend him to any future patient. - A.B.A

Very professional, very informative, comforting when exposed to something we had no idea what it would be. – H.N.

Everyone was very friendly and professional. Dr. Binmoeller was nice and seemed to be very knowledgeable. Thanks for your great care. - J.M.

Dr. Binmoeller is just about the best doctor I’ve ever had, and everyone was so wonderful. From Rochelle who was so helpful and kind, to Dina, Erika, and everyone. Thanks you all so very much. - V.V.

I was very impressed with the organization, care and thoroughness of the whole experience and would highly recommend the medical center and staff. – M.D.

This experience exceeded all my expectations and all I encountered were thoughtful and took great care that my needs were met. I was grateful to be there and would recommend your medical center to anyone without hesitation. I was thrilled with the results. - M.F.

Everything was very good. The staff and doctors were personable and helpful. The procedure was well done and I had no discomfort at all. Thanks. - G.H.

I was treated with the utmost kindness for which I was very grateful. To Dr. Binmoeller a special thanks and him “grüezi!” I feel fine! – A.W.

This was my first time at your facility. I was really impressed by the professional attitude, courtesy and friendliness of the staff. Everyone seemed to know what was going on, this was very reassuring to a patient. Dr. Binmoeller was friendly, listened to my questions, and gave very adequate explanations. Thanks to all of you for your wonderful services. - E.W.

The care the staff provided me was outstanding; 5 Star, it should be the Gold standard of CPMC. It far exceeded my expectations. It is remarkable that individually and collectively the staff can and does provide such excellent, exceptionally good patient care.
Dr. Binmoeller is a brilliant physician. He possesses remarkable surgical skills. He did cure me, 100%; no more pain, no more morning sickness and no more need for Zofran. Dr. Binmoeller I thank you. – W.L.

Overall service was excellent. I was even very surprised to receive follow-up calls within a week after both procedures. - R.U.

Thank you for an excellent procedure experience. I especially found my nurse Rachael to be outstanding in her profession and the ‘TLC’ given to both my mother (who is 80) and myself was great. I have had many hospital experiences and tests, and this was one of the best ever, I hope you will continue to use this technology. - G. M.

Nurse “Dina” made me feel very comfortable in preparation of my procedure. Prior to my appointment another nurse, Rebecca, called me to explain what I should expect. They both did a great job. Thanks to all. - N. C.

Thanks you so much for the excellent care. Your staff is all so kind and efficient. I am so thankful there is a place like this to help me. – N. G.

Everyone who knows about your diagnosing my condition says I’m lucky. It has allowed me to deal with my problem before anything bad could happen. More fortunately, with your help and referral, my doctor has agreed to perform the surgery. I want to say thank you. – S. W.

I want to thank you so much for your recent professional expertise in the odyssey I’ve been on. Your candor, genuineness, knowledge and responsiveness in providing me with much needed reassurance and relief, along with superb medical care. Thank you. – E.H.

Professionalism: excellent; personal attention & consideration: outstanding by all. There is a “different” attitude of care and kindness, too often absent in like organizations. It is appreciated! – W.R.

Outstanding staff and physician! – R.L.

Our capsule endoscopy nurse, Margaret, was exceptional. - E.W.

"Thank you very much for fitting me into your already busy schedule. Everyone was great! Duane was great – staying late to make sure I got to and from where I needed to be." – M.F.

"In a span of eight days I had two procedures. The nursing staff was extraordinarily professional, competent, and caring The physicians were attentive and superbly interactive with me."- G.T.

"Dr. Binmoeller is the top in the profession; on the cutting-edge and that was a great benefit to me." – E.R.

"We are totally impressed with the operation of this facility. This is because of the professional personnel of the hospital. The TOTAL Staff was wonderful. They were caring, knowledgeable people. The cleanliness to the procedures performed was appreciated. The staff is GREAT. This is an excellent A+++ establishment. - M.&W. S.

“Staff was extremely attentive! Warm and caring. Dr. Binmoeller has a wonderful bedside manner and explained the procedure in detail in a way that I could understand. I trust him completely. - D.D.

I sincerely appreciate the care shown to me by Dr. Binmoeller and his staff during a very difficult time. Thank you. – V.M.

I can't thank Dr. Binmoeller and his staff enough for the wonderful care I received. I'm eternally grateful to Dr. Binmoeller for removing my cancer. - B.N.

Margaret Allen, LVN was wonderful….very personable, kind and caring. Thank you! – J.M.

We want to thank you for all the attention and best treatment we received. The time that my husband was under treatment the nurses and doctor kept in touch with me and explained what was happening. We felt like we do around our family. Thank you. - Mr. & Mrs. G.R.

When consulting with Dr. Binmoeller he gave me four specific ideas regarding my case that had never been offered in 33 years of consulting with numerous doctors. - C.K.

Dina Chang and Jeanie Lee both gave exceptional explanations of procedure. My husband and I have been to many medical facilities. So many times patients are made to feel like “cattle” or just another person taking up someone’s time as if “they’re” not important. Every one of you took my discomfort very seriously and worked as a team to do whatever possible to address my concerns. You all showed kindness and consideration while at the same time demonstrating respectful professionalism at it’s best. Thank you all for that - K.S.

I appreciated Margaret’s attitude and spirit she helps make a patient comfortable. - B.D.

Margaret Allen was wonderful she explained everything very clearly. I felt comfortable. - L.G.

Your kind and comforting bedside manner and your expertise is truly extraordinary. You are one of the reasons why our mom has survived her pancreatic cancer for 14 months. – Family of P.L.

You and your staff went above and beyond what was necessary to be helpful. Thank you very much for your help. – W.B.

Thank you for your prompt and thorough care. Everyone from setting up the appointment to discharge at the curb was professional, pleasant, organized and respectful. - G. & K.R.

Thank you so very much for all of your incredible care over this past year. I felt so blessed to have found you and your wonderful staff. I really appreciate all of the time, effort, and knowledge you shared throughout this difficult time. Your staff in the Endoscopy Department is all incredible! And Amy Barton, R.N. was truly my "guardian angel." - S.R.

I have felt great since your first incision for my Barrett's disease and expect to feel that way for a long time! Your unique skills will long be remembered. My deepest appreciation. - F.R.

We want to thank you for all the attention and best treatment my husband received. The nurses and doctor kept in touch with me and explained what was happening. We felt like we do around our family. Thank you. - Mr. & Mrs. G.R.

I wish to thank all of you who made this experience better than I had thought it would be. I really appreciate it. - M.Z.

The staff was extremely friendly and warm. The information about the procedure was very well presented, and time was given for our questions which were thoroughly answered. You were interested in OUR situation and were knowledgeable about it before we got there. You were READY for us!. Any apprehensions we had you reassured us in a kindly manner. Thank you!! The shuttle and the lodging at the Cathedral Hill Hotel was great - personnel was super. Thanks again. - M.S.

The quality of care and Dr. Binmoeller’s and the staff’s professionalism was truly outstanding. Everyone was so informative, warm, and dedicated. My warmest thanks to all of you. – S.J.

I felt well informed and well taken care of, the staff was friendly and helpful. They made having the procedure much easier. - C.G. P.S. loved the bag of snacks. I was starving and it was very thoughtful.

The entire staff taking care of me was so caring and wonderful. I want to thank all of you. – I. C.

I give a “gold star” to Margaret Allen, LVN. Her kindness and consideration was great. All of the staff made me feel comfortable, and that made my procedure go well. - A.S.

Thanks to Margaret and Doctor Binmoeller. Your explanation and kindness is greatly appreciated. Margaret you are a great nurse and a better human being. Thanks a million. – S.K.

Thank you for your kind and warm patience with my surgery. I've been four long years trying to find a place I felt confident would identify my pain, or at least help me! I feel I have found that place in all of you. Thank you again. - J.R.

Dr. Binmoeller you are everything the brochure says. I thank you for getting out the elusive stone. Please thank your staff for the excellent care I received. While I hope that I will not need your services in the future, if anyone I know needs a doctor you are “numero uno.” – M.W.

Your staff was very professional and personal which made my procedure go a lot better. I could not have asked for better care. Very good bedside manner. – S.H.

I want to express most sincere thanks to you. Your thoroughness, diagnostic accuracy, thoughtful progression of diagnostic procedures leading to definite diagnostic findings and confirmation via ERCP lead to fortunate surgery to remove the cancer. You make is possible to save my life, big thanks for making this possible. – A.C.

On August 31, 2004 I was a patient for an endoscopic procedure. Dr. Binmoeller and his staff I had contact with, Tina, Dina, and Amy are outstanding, capable, and articulate. They have with a knack of putting a patient at ease, and are confident of their ability. Their friendliness was very welcome! Thank you doctor, for your obvious medical talents and your very, very good assistants. -
J.M.

Thank you for all your help with arrangement and insurance. This process was the most painless procedure I have had in 20 years of doctor visits. You have a wonderful staff. - T.H.

I was never treated better at any hospital I've been in. - D.H.

I just wanted to take a few moments to thank you for saving my life. Last summer Dr. Binmoeller performed a capsule endoscopy and located a possible area of concern. My local GI was able to locate a cancerous section of the secum from the capsule report. Since then, I had surgery and underwent chemo. Now I am looking forward to getting back on the golf course. - B.C.


I am so grateful that you discovered my common bile duct problem. I cannot tell you how great it feels to have my energy back and to be able to take a full breath. I was taking 3 Nexium pills a day and now am not taking any and I have no nausea. I feel so fortunate to have been placed in your very capable hands. Many, many thanks once again for making a HUGE difference in one little life. It must be sooo rewarding to have a career that touches people in such a positive way. Sincerely - V.S.

The staff that works with Dr. Binmoeller, from the person who did my preparation to the person who took me to my car in the end, were absolutely wonderful. At this stressful time it was a real comfort dealing with people like them. Thank them all. - S.P.

Thanks for your caring manner and great staff. - A.A.

Dr. Binmoeller was helpful and patient. He met with me prior to the procedure and answered my questions and addressed my concerns. He also met with me following the procedure. He was excellent. - P.A.

Very clean and the nurse's we're great. Made everything go well. All should get awards for the dedication. - W.B.

Particular kudos to the recovery room staff for being sensitive and caring with a good sense of humor. Well done! - R.G.

The care and treatment I received from Dr. Binmoeller and his staff along with the success of the procedures made my short stay at California Pacific Medical Center my best hospital experience ever!
- E.H.